5. Relationship Management

Communication 101

We all use words and language to interact with people every day. But do we really communicate effectively? At the end of this lesson you will fulfill these outcomes:

  • Identifying and improving listening skills.
  • Improving communication skills.
  • Developing an awareness of personal interactive styles.

We will achieve the above by:

  • Offering opportunities for the development of self-awareness.
  • Creating opportunities for participants to connect with each other and recognise different styles of communication.


Communication can be broken down into these three parts:

  1. Let's listen
  2. Let's talk
  3. Let's tune in... to you.

Come on! Let's dive right in.

5.2 Communication (Prev Lesson)
(Next Lesson) Let’s Listen
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